Concepts2Code Support Desk
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Support
Support for Existing Customers
29
Manually Reset Agent Passwords - No user email
Hosting
Requesting a new feature
Reporting a Bug
Manage Users (Agents)- Active Users List
View all 29
Payments
15
Consumer Recurring Payments Process
Agent - Taking One Time Payments
Declined Payments
Create Source Key for USAePay
How to Process Recurring Transactions
View all 15
Reporting
9
Payments by Day or Payment History Report
Payments - Payments by Month
Contact Us Tracking Report
Payments - Payments by Day
Reports - Standard Reports - Daily Summary Reports
View all 9
Imports
3
Standard CSV Document (or Email) Import
Standard CSV Consumer Data Import
Standard CSV Email Campaign Import
Consumer Forms
1
Consumer Forms
Training Program Module
5
Create a Training Program
Assign Training to Agents or Groups
Error uploading a training document "There was an error processing the last request. Internal Server Error"
Copy a Test
Past Training Reference Material Access
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