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Release Notes...
48
What's new in version 1.0.0.541
What's new in version 1.0.0.515
What's new in version 1.0.0.513
What's new in version 1.0.0.510
What's new in version 1.0.0.508
View all 48
Text Messaging
Articles
14
Create or Modify Texting Templates
Texting Restrictions
Build, Approve, Send, or Delete a Texting Campaign
Opt-Out and Opt-In of Text Messaging
Send a Single Text Message
View all 14
Email Administration
Articles
36
Error Messages and Resolutions
How to Create/Edit an Email Template
How to Send an Email Campaign
Edit Email Templates
Top 10 Ways to Improve Email Campaign Engagement
View all 36
Integrations
SCollect (SMAX)
3
Integration with SMAX Technologies (SCollect)
Sending Campaigns from SCollect
Error Message “Unexpected character encountered while parsing value”
Credit Card Gateways
2
What credit card payments gateways are available?
Authorize.net Gateway Integration
Collection Works
1
Integration with Collection Works
All Collection Systems
2
Overview of API Access
Integrating with your collection system
Latitude
1
Integration with Latitude by Genesys
Finvi / Ontario / CUBS
1
Integration with Finvi
BEAM
1
Integration with BEAM
Support
Support for Existing Customers
29
Manually Reset Agent Passwords - No user email
Hosting
Requesting a new feature
Reporting a Bug
Manage Users (Agents)- Active Users List
View all 29
Payments
15
Consumer Recurring Payments Process
Agent - Taking One Time Payments
Declined Payments
Create Source Key for USAePay
How to Process Recurring Transactions
View all 15
Reporting
9
Payments by Day or Payment History Report
Payments - Payments by Month
Contact Us Tracking Report
Payments - Payments by Day
Reports - Standard Reports - Daily Summary Reports
View all 9
Imports
3
Standard CSV Document (or Email) Import
Standard CSV Consumer Data Import
Standard CSV Email Campaign Import
Consumer Forms
1
Consumer Forms
Training Program Module
5
Create a Training Program
Assign Training to Agents or Groups
Error uploading a training document "There was an error processing the last request. Internal Server Error"
Copy a Test
Past Training Reference Material Access
Consumer
Consumer Administration
17
How to change the email address on a Consumer's online account
How to access a consumer account
How to Create an Online Account for a Consumer (Internally)
How to Reset a Password on a Consumer's Online Account
How to use an email address to lookup accounts
View all 17
Consumer Experience
10
Login Process
Consumer Main Page (After Login)
Payment Options
Checking Account (ACH) Payment Screen
Recurring Payments
View all 10
Onboarding
Articles
2
Onboarding - Email - DNS References
GoDaddy Delegate Access
Letter Administration
Articles
2
How to Edit an Attachment
Simple Doc Link
Compliance
Articles
1
Are PCI Compliance Scans Run
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