Consumer Experience
Consumers may login to the Take Web Payments solution using their Email Address or their Reference Number. Upon the first login, a system generated ema...
Wed, 10 Feb, 2021 at 10:51 AM
Once the consumer logs into the site, they will see a list of their accounts. In the screen shot below, the consumer only has one account. When they have mu...
Fri, 5 Jul, 2019 at 6:38 PM
The payment options available to a consumer can be configured to meet your needs. The Agency decides which consumer can make payment and what type of paymen...
Wed, 19 Oct, 2022 at 7:43 AM
The screenshot below shows the user making a one-time ACH payment.
Fri, 5 Jul, 2019 at 6:47 PM
When a user chooses to setup recurring payments, they will have to fill out some additional fields. The first payment must always be within 7 days. ...
Mon, 28 Nov, 2022 at 11:47 AM
Once a consumer logs into their site, they will have access to one or more accounts. On their home page (after logging in), they will see a list of all of t...
Wed, 29 Dec, 2021 at 9:53 AM
Create New Account The first time logging into the Customer Portal you must register with an email to be associated with your account(s) on file. To create...
Thu, 2 Mar, 2023 at 2:13 PM
Consumers need to have a way to quickly and easily opt-out of communications either email, text or phone calls with little fuss. To accomplish this the cons...
Tue, 16 Nov, 2021 at 10:23 AM
There are times when a refund needs to be processed and they are not processed directly from the portal. The refunds are processed at the agency level. ...
Wed, 26 Oct, 2022 at 4:08 PM
In order to use a TWP site, a user must have an existing account with an agency. During their first visit to the site the user is required to register. Thi...
Wed, 21 Dec, 2022 at 10:22 AM