First Time Users, Create New Account

Modified on Thu, 2 Mar, 2023 at 2:13 PM

Create New Account

The first time logging into the Customer Portal you must register with an email to be associated with your account(s) on file. To create a new account:

  1. Click on the link provided by your service provider or other institution to access the online portal.
  2. Click on Login To Your Account.
  3. Click the Click here link at the top of the screen or click the First Time Users, Create Your Account link at the bottom of the page.

Verify Your Information

In order to access your account, we must verify your information and link you to your account(s). Fill out the fields verifying your identify.

  • Your Reference Number - this is your account number
  • Last Name - last name of account
  • Last 4 Digits of SSN - provide the last four digits of your Social Security number
  • Your Email Address - enter the email address you wish to be associated with your account(s).
  • Validate Email Address - enter the email address again that will be associated with your account(s).
  • Create a Password for Your Account - Enter a password to access your account.
    • Must be 8 characters in length
    • Must contain upper and lower case characters
    • Passwords can not contain spaces or tabs
  • Validate Password - Enter your password again 

Activate Your Account

A system generated email will be sent to the email on file with a link to activate your account and grant access to the site.

Once received:

  1. Click the Activate My Account link in the email.
  2. Enter your Email Address or Reference Number 
  3. Password created.
  4. Click Login.

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