Payment Options

Modified on Wed, 19 Oct 2022 at 07:43 AM

The payment options available to a consumer can be configured to meet your needs. The Agency decides which consumer can make payment and what type of payment methods can be accepted. The options that a consumer has can be different for different consumers. You can make your decision based on client needs and state regulations.

The screen shot below shows an example of a user with all payment options: Checking (ACH), Credit Card, Debit Card, or Snail Mail.

When your site is setup, your agency will be able to provide custom logic to choose which options are available to your consumers. This can be based on client requirements or state laws or even more complex logic if needed. The logic you specify will be applied to your accounts when the user logs in. 

Consumer Payment Screen:

When the consumer logs into their online account to make a payment, once they click on the "Make A Payment", they have to select 2 items in order to move on to the next screen

1. An account 

2. Checking Account, Credit/Debit Card or Mail a Check

Once a payment selection is made, the consumer is taken to the payment screen.

***Please note - the payment options field is a drop down and will always default to "Pay account balance"***


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