Locating a printed mailed letter from a consumers account or a campaign

Modified on Mon, Jan 27 at 1:33 PM

To locate a printed letter sent follow the below steps.

Locating a printed letter from a specific consumers Account. 


1. From the admin portal click Consumers.



2. Enter the file number of the consumer the letter was sent to and click search.



3. Click on the file number to bring up the account.



4. Click on Emails.



5. Click on view.



6. Click on the pdf image to open and review the letter mailed to the consumer.



Locating a printed letter from a campaign.



1. From admin portal click on Campaigns.



2. Click on Email Campaigns- All.



3. Click on the campaign that has the printed letter.



4. Click on View Emails.




5. Click on view.



6. Click on the pdf image to open and review the letter mailed to the consumer. 









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