Simple Doc Link (Video)

Modified on Wed, Jun 18 at 12:44 PM


Overview

The Simple Doc Link allows document access without requiring:

  1. Portal login

  2. Authentication credentials

The feature is available in Replacement Fields within Email/Letter Templates.

Customize Link Text

Complete before using in communications

  1. Go to Settings → Infrastructure → Simple Doc Link Text

  2. Locate Simple Doc Link Text field

  3. Enter display text (e.g., "View Your Statement")

  4. Click Save


Email Template Setup

  1. Navigate to Email Campaigns→ Templates

  2. Click Add (new) or Edit (existing template)

  3. Complete template details 

  4. In Attachment section:

  • Click Choose File

  • Select document

  • Set Attachment Option to:
    No Attachment (PDF available online)

  • In Email Body Position cursor for link From Replacement Fields panel and Click [SimpleDocLink] to insert

  • Save template

How Recipients Use It

  1. Click your custom text link (e.g., "View Your Statement")

  2. PDF opens directly in browser

  3. No login required



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