Overview
The Simple Doc Link allows document access without requiring:
Portal login
Authentication credentials
The feature is available in Replacement Fields within Email/Letter Templates.
Customize Link Text
Complete before using in communications
Go to Settings → Infrastructure → Simple Doc Link Text
Locate Simple Doc Link Text field
Enter display text (e.g., "View Your Statement")
Click Save
Email Template Setup
Navigate to Email Campaigns→ Templates
Click Add (new) or Edit (existing template)
Complete template details
In Attachment section:
Click Choose File
Select document
Set Attachment Option to:
No Attachment (PDF available online)In Email Body Position cursor for link From Replacement Fields panel and Click [SimpleDocLink] to insert
Save template
How Recipients Use It
Click your custom text link (e.g., "View Your Statement")
PDF opens directly in browser
No login required
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