Send a Single Text Message

To send a one-off text message:

1. Go to the Consumers tab.
2. Search to find the consumer's account by using one of the following methods:
   • Email
   • Last Name
   • Reference Number (account number)
3. Click on the Reference Number to open their Account Details.
4. Click on the Send Text Message option in the Actions menu.
5. Select a pre-defined Text Template from the drop-down list.
6. Click Send.