Cancelling an Email Campaign

Modified on Tue, Jun 3 at 12:32 PM

In the event an email campaign needs to be cancelled, please follow the directions provided below. 


**Please note that if an email campaign is cancelled after the campaign has been approved, we cannot guarantee that all emails will be cancelled.


  1. Go to the Campaign tab

  2. Under Email Campaigns, Select Pending Campaigns. 

  3. Choose the Email Campaign you would like to cancel

  4. In the Actions Toolbar, Select Cancel Campaign

  5. Click the Cancel Campaign Button

  6. Once the campaign has been cancelled, a cancelled message will appear at the top of the screen. At this time, you can exit this screen.

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