Batch Domain Summary (Email Campaign Report)

Modified on Tue, 20 Jun, 2023 at 10:32 AM

In the event that you should need to review a previously sent batch of emails for troubleshooting purposes, follow the below steps.

  1. Go to the Email/Letter/Text tab on the top navigation menu.
  2. Navigate to the Email Campaigns section.
  3. Click on the All Email Campaigns - With Metrics (beta) on the left-side panel. 
  4. The next window will show a listing of all prior batches and details regarding the batch delivery such as:
    • Batch ID - this is the name of the email batch sent. Note that each batch has the date and time stamped at the end for ease of finding the correct batch.
    • Created - the date the batch was created for processing.
    • Status - provides the status of the batch. If newly created the status will appear as "Pending". Once the batch has been processed the status will update to "Complete".
    • Total - the total count of all emails/letters in the batch.
    • Sent - shows the total number of emails and/or letters sent.
    • Suppressed - indicated how many emails/letters were suppressed from sending. For additional information on suppressed emails, check our our help article on why was an email suppressed.
    • Errors - indicates how many emails/letters had errors and were not sent

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