Batch Domain Summary (Email Campaign Report)

In the event that you should need to review a previously sent batch of emails for troubleshooting purposes, follow the below steps.

1. Go to the Email/Letter/Text tab on the top navigation menu.
2. Navigate to the Email Campaigns section.
3. Click on the All Email Campaigns - With Metrics (beta) on the left-side panel. 
4. The next window will show a listing of all prior batches and details regarding the batch delivery such as:
   • Batch ID - this is the name of the email batch sent. Note that each batch has the date and time stamped at the end for ease of finding the correct batch.
   • Created - the date the batch was created for processing.
   • Status - provides the status of the batch. If newly created the status will appear as "Pending". Once the batch has been processed the status will update to "Complete".
   • Total - the total count of all emails/letters in the batch.
   • Sent - shows the total number of emails and/or letters sent.
   • Suppressed - indicated how many emails/letters were suppressed from sending. For additional information on suppressed emails, check our our help article on why was an email suppressed.
   • Errors - indicates how many emails/letters had errors and were not sent