Email and Letter Sender Email Address Options

Modified on Tue, 28 Dec 2021 at 03:17 PM

Our TakeWebPayments solution can accommodate sending of emails from more than one sender email address or business entity.

Important Notes: 

  • To add a new sender email in the pick-list, the email address must be added to the TWP solution and validated with our technical team prior to inclusion in your safe sender email list. Additional fees may apply.
  • Additionally, "Reply-to" email capabilities can be deployed replacing SMTP. This functionality is limited to communications without attachments.

The Emails/Letters module now includes an additional drop-down field labeled Sender Email Address.  Once the email address is validated it will be included in the drop-down list and available for selection per Email/Template. 

Upon inclusion into the Sender Email Address list, select the desired email to send from for each email or letter template. To set the Sender Email Address follow these steps.

  1. Go to the Emails/Letters module
  2. Click on the Email/Letter Templates link
  3. Click on the Internal Name of the template, highlighted in blue, to change from the grid.
  4. In the Email/Letter template screen, complete the necessary information.
  5. In the Sender Email Address drop-down select the desired email to send from as shown below.
  6. Click Save and Close when done.

    All emails for this template will use the specified email address when sending out campaigns.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article