Email and Letter Sender Email Address Options

The Concepts2Code solution can accommodate the sending of emails from multiple sender email addresses or business entities.

Important Notes: 

• To add a new sender email to the pick-list, the email address must be added to the campaign sending email addresses and validated by our support team before it can be included in your safe sender email list. Please email our support team, Support@Concepts2Code.com for more information.

• "Reply-to" email capabilities can be deployed, replacing SMTP. Please note that this functionality is limited to communications without attachments.

Campaigns includes a drop-down field labeled Sender Email Address. Once the email address is validated, it will be included in the drop-down list and available for selection in each Template.

After inclusion in the Sender Email Address list, select the desired email for each email or letter template. To set the Sender Email Address, follow these steps:

1. In the top menu, navigate to Campaigns
   
   

2. Click on Templates under Email Campaigns in Campaign Management
   
   

3. Click on the Internal Name of the template, highlighted in blue.
   
   

4. In the Email Template Edit screen, complete the necessary information.

5. In the Sender Email Address drop-down select the desired email to send from as shown below.
   
   

6. Click Save and Close when done.

All emails for this template will use the specified email address when sending out campaigns.