To edit an existing email template: 

  1. Login to your site.
  2. On the upper right-hand side of the top navigation toolbar click Emails/Letters
  3. In the Email and Letter Templates section, click on Email Templates
  4. Navigate to the template you wish to change.
  5. Click on the name of the template, as shown below.
  6. Edit the contents of the Email Body, or add in Replacement codes that can be inserted and auto-filled based on built-in or custom tracking fields.
  7. Upon completion of changes, click the Save to just save changes.  Or click Save and Close icon located at the bottom on the window. and the updates will be saved and the window will be closed.