If Concepts2Code is processing your Post Dates, we can also send your consumers payment reminders. Payment reminders can be configured to be sent a few days before each payment will run. You can control what this timeline is by specifying the number of days ahead of time. For example, if you set the "Days Ahead" to "5," then on the first of the month, reminders would be sent to all customers who have payments scheduled for the 6th of the month. On the 2nd of the month, reminders are sent for payments scheduled for the 7th, and so on.
To enable this feature, you will work with our team to develop the template to send. For the most part, the email will contain the payment date and the amount to be posted. You may include other items such as the current balance. The final format of the email is customizable to ensure it meets your compliance needs.
Once configured, a campaign will be generated daily with all reminders and will be ready for review and approval by 9:00 AM EST. Your team has the option to review and approve the campaign before it goes out. If you prefer for campaigns to send automatically without manual approval, the template can be configured for auto-approval.
The reminders are treated as a normal campaign and will send under your standard timeframe and settings.
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