PDCflow

NOTE: PDC Flow support is no longer available for new customers. 

As of August 1st, 2025, PDC Flow started charging software companies to use their Sandbox accounts (accounts used by developers to build and test software). This means our Dev team is unable to do any testing or add new features to the PDC Flow integration unless we pay their fees. No other gateway does this. Without the ability for our programmers to work with PDC Flow, we have no way to help troubleshoot if there are issues or add new features. As such, our team is no longer able to troubleshoot anything with PDC flow and cannot support them. We have asked PDC Flow to reconsider charging software companies for the right to connect to them and help test their software. At this time, they have declined to do so, and we are unable to support any problems with PDC Flow. Unfortunately, we will be discontinuing support for PDC Flow.

We encourage you to explore many other gateway options. For a list of many other gateways, please click here:

 https://support.concepts2code.com/support/solutions/articles/44001842899-what-credit-card-payments-gateways-are-available-

When using PDCflow there are 4 elements that you will need to configure. All 4 settings are required and can be configured by an Administrator under Settings --> PDCflow as shown in the screenshot below. Scroll further down to see descriptions of each item and where they can be obtained within PDCflow.

Descriptions of each PDCflow setting are shown below, along with information on where to find them. Screen shots are from the PDCflow system. For more information on PDCflow see their website at: https://www.pdcflow.com.

1. PDCflow Company ID - Retrieve your PDCflow Company ID by logging into your PDCflow account and then clicking the account name in the upper right-hand corner of the primary navigation.
   
2. PDCflow Account Directive - Directives are the payment processing settings for your depository accounts. These Directives manage how payments are labeled and processed for check (ACH), credit card, and cash transactions. They deliver payments to the right depository account.  
   To access these settings, navigate to Configure--> Directives to view and update Directives. 
   
3. PDCflow API Key - This can be found by logging into PDCflow, clicking on Account and then API Integration.
   Copy the API key displayed and paste it into the TakeWebPayments field labeled PDCFlow API Key.
   
   
   
4. PDCflow API Username - This can be found by logging into PDCflow, clicking on Account and then API Integration.
   
   
   
   1. PDCflow API Password - This can be found by logging into PDCflow, clicking on Account and then API Integration.