Yahoo Email Bounces

Yahoo implemented a company-wide policy in March 2019 to improve security and manage inactive accounts. Under this initiative, email accounts that remain inactive for 12 months or longer are subject to permanent deletion. Here’s how the process works:

Inactivity Period:

Accounts not accessed (e.g., no login, send/receive activity) for 12 months are flagged as inactive.

Account Deletion:

After 30 days of being marked inactive, accounts are permanently deleted.

Important: Once deleted, all emails, contacts, and data associated with the account are irrecoverable.

Username Recycling:

• Deleted Yahoo email addresses (IDs) become available for reuse by new users after an additional 30 days.

Why Do Emails to Yahoo Addresses Bounce?

If you receive a bounce-back notification when emailing a Yahoo address, it may be because:

• The recipient’s account was deleted due to inactivity.

• The username has been recycled and is now owned by a new user.

Recommended Solutions

Verify Account Status:

• Encourage the recipient to check if their Yahoo account is still active by logging in.

• If deleted, they must create a new account.

Alternative Contact Methods:

• Reach out to the recipient through another channel (e.g., phone, alternate email) to confirm their Yahoo address.

Update Records:

• If the address is invalid, remove it from your mailing list to maintain deliverability.

For a deeper dive into troubleshooting Yahoo email bounces and best practices, refer to our partner article:
Why Yahoo Emails Bounce: Causes & Solutions