Advanced settings can be configured to allow additional authentication of your emails. This will allow mail servers to trust that your emails are who they say they are by using digital signatures. To configure these settings, you will need to add some DNS settings that will allow our mail servers to create this authentication.
In order for us to successfully send emails from our solution the DNS (Domain Name Settings) of your domain must be configured to allow us to send on your behalf. We have provided additional information and links for various hosting providers below. Please refer to the instructions specific to your hosting provider.
You will be supplied DNS entries to add to your domain which will allow us to send authenticated emails.
If you are unsure how to change these settings you can grant our C2C technical team with access to your site. If you use GoDaddy, click the below link to get instructions on how to grant access.
How to Change DNS Settings
Add the CNAME records to the DNS configuration for your domain. To update the DNS records for your domain:
If you use Route 53 as your DNS provider – If you use Route 53 on the same account that you use when you send email using Amazon SES, choose Use Route 53 to automatically update the DNS settings for your domain. Otherwise, complete the procedures shown in Editing Records in the Amazon Route 53 Developer Guide.
If you use another DNS provider – Different providers have different procedures for updating DNS records. The following table lists links to the documentation for several common providers. This list isn't exhaustive and inclusion in this list isn’t an endorsement or recommendation of any company’s products or services. If your provider isn't listed in the table, you can probably use the domain with Amazon SES.
If you use AWS, refer to this link: https://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-email-authentication-dkim-easy-setup-domain.html
If you're not sure who your DNS provider is – Ask your system administrator for more information.
Amazon SES usually detects changes to your DNS configuration within 72 hours.