Concepts2Code Support Desk

ACH Payment Overview ACH processing is different from Credit Card processing. Credit Card processing is sent directly to your gateway. Immediate credit car...

Agents may take payments over the phone using one of three options: One Time Payment (This article)  see: https://support.concepts2code.com/support/so...

Agents may take payments over the phone using one of three options: One Time Payment see: https://support.concepts2code.com/support/solutions/articles...

Agents may take payments over the phone using one of three options: One Time Payment see: https://support.concepts2code.com/support/solutions/articles...

Often times when speaking with a consumer there is a need to see all their payments in one snapshot. To access all historical payment details on a consumer ...

If enabled, recurring payments can be made by consumers on their account. When creating a recurring series the user will have to fill in the following infor...

If you are currently using USAePay to process credit cards, a source key is needed to send payments to your existing gateway. You can create a source key by...

There is no report to show declined cards. We only report successful transactions. There is; however, a trick to find them. If you run the payments report (...

There are times when you may need to cancel a future scheduled for a consumer. Either they setup a schedule of payments or made a future payment they cannot...

The TakeWebPayments solution can accept recurring payment changes from your collections software once the following steps have been put into place. For ...