Payments

ACH Processing
ACH Payment Overview ACH processing is different from Credit Card processing. Credit Card processing is sent directly to your gateway. Immediate credit car...
Mon, 21 Feb, 2022 at 10:59 AM
Agent - Legacy Token Payments
Agents may take payments over the phone using one of three options: One Time Payment see: https://support.concepts2code.com/support/solutions/articles...
Mon, 10 Oct, 2022 at 4:36 PM
Agent - Taking One Time Payments
Agents may take payments over the phone using one of three options: One Time Payment (This article)  see: https://support.concepts2code.com/support/so...
Mon, 10 Oct, 2022 at 4:27 PM
Agent - Taking Payment Plans
Agents may take payments over the phone using one of three options: One Time Payment see: https://support.concepts2code.com/support/solutions/articles...
Mon, 10 Oct, 2022 at 4:27 PM
Agent - Taking Recurring Payments
Agents may take payments over the phone using one of three options: One Time Payment see: https://support.concepts2code.com/support/solutions/articles...
Mon, 10 Oct, 2022 at 4:27 PM
Consumer All Payment History
Often times when speaking with a consumer there is a need to see all their payments in one snapshot. To access all historical payment details on a consumer ...
Wed, 5 Jan, 2022 at 3:34 PM
Consumer Recurring Payments Process
If enabled, recurring payments can be made by consumers on their account. When creating a recurring series the user will have to fill in the following infor...
Fri, 27 Aug, 2021 at 12:21 PM
Create Source Key for USAePay
If you are currently using USAePay to process credit cards, a source key is needed to send payments to your existing gateway. You can create a source key by...
Fri, 16 Sep, 2022 at 1:08 PM
Declined Payments
There is no report to show declined cards. We only report successful transactions. There is; however, a trick to find them. If you run the payments report (...
Thu, 25 Mar, 2021 at 2:07 PM
Error - Submit payment failed
There are times when a consumer may be trying to setup a payment or make a payment and unable to complete the process. To troubleshoot this issue, follow th...
Thu, 10 Nov, 2022 at 1:15 PM