Training Program Module

Create a Training Program
Training Program Overview The versatile Training module is a beneficial tool for many areas of the organization. Create custom training programs for onboar...
Tue, 20 Oct, 2020 at 11:18 AM
Assign Training to Agents or Groups
Once the training program is developed, the training can be assigned to groups of users or individual agents. To assign the training follow these steps: ...
Tue, 20 Oct, 2020 at 1:25 PM
Error uploading a training document "There was an error processing the last request. Internal Server Error"
If you receive the following error while uploading a training document: "There was an error processing the last request. Internal Server Error"...
Mon, 22 Apr, 2019 at 8:41 AM
Copy a Test
Create A Copy Save time with the Copy feature to create a duplicate copy of an existing test.  Copying an existing training program will copy all questi...
Mon, 30 Nov, 2020 at 12:10 PM
Past Training Reference Material Access
When tests are administers to users, documentation such as policies and procedures typically accompany the test for reference and review prior to taking the...
Tue, 4 May, 2021 at 3:51 PM